No, there are no additional charges after purchasing the vSeeBox! Once you buy it, you can access the pre-installed Heat apps for free—no subscriptions or hidden fees.
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Help Center
Find answers to the most common questions about vSeeBox to help you get the most out of your device.
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What is vSeeBox?The vSeeBox is a top-selling Android-powered TV box designed to transform your home entertainment experience. With its 7-day playback feature, you can enjoy your favorite shows without needing to record them.
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Where can I use vSeeBox?vSeeBox can be used anywhere in the world! Whether you’re at home, traveling, or on a road trip, it provides top-notch entertainment. (Note: Service is currently unavailable in China.)
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What do I need to use vSeeBox?All you need is a TV or monitor with an HDMI port and a stable Wi-Fi or Ethernet connection. For smooth streaming, we recommend a network speed of at least 15 Mbps.
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Do I have to pay any subscription charges after purchasing vSeeBox?
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Where can I purchase vSeeBox?You can purchase online through our website here: Buy vSeeBox
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Can I expand vSeeBox’s storage?Yes, you can use a TF card to expand storage. It supports FAT format cards with storage capacities of 2GB, 4GB, 8GB, 16GB, 32GB, and 64GB. Note that apps installed on the TF card must be in APK format.
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What internet speed is recommended for vSeeBox?For an optimal experience, a minimum network speed of 15 Mbps is recommended. Using an Ethernet connection is preferred for stability and speed.
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What is included in the vSeeBox package?The vSeeBox package includes the device, an HDMI cable, a power adapter, and a remote control. A detailed user manual is also provided.